**Effective Date:** April 22, 2026

Thank you for choosing **Lotus Salon** for your online hair, beauty, and makeup learning journey. We strive to provide high-quality training programs, digital courses, and professional education. This Refund Policy explains the terms applicable to purchases made through **https://lotussalon.in**.

By purchasing any course or service from our website, you agree to this Refund Policy.

Since our services include instant-access digital content, recorded classes, downloadable materials, and online training programs, refunds are subject to the following conditions:

### Eligible for Refund

A refund request may be considered if:

* Duplicate payment was made for the same course

* Payment was successful but course access was not provided due to a technical issue from our side

* Wrong amount was charged due to a billing error

* Course was cancelled by Lotus Salon before access was granted

### Non-Refundable Cases

Refunds will generally **not** be provided if:

* Course access has already been granted

* Course videos, materials, or downloads have been accessed

* User changes mind after purchase

* Lack of time, personal schedule issues, or disinterest

* Failure to complete the course

* Dissatisfaction based on personal preference after using course content

* Incorrect course selection by the user

All eligible refund requests must be submitted within **7 days** of the original purchase date unless otherwise stated on the course page.

Requests received after this period may not be accepted.

To request a refund, please contact us through the contact page on **https://lotussalon.in** with the following details:

* Full Name

* Registered Email Address

* Order ID / Payment Reference

* Course Name

* Reason for Refund Request

Once your request is received:

* We will review the eligibility of your request

* Additional information may be requested if needed

* Approved refunds will be processed to the original payment method

Approved refunds are generally processed within **7 to 14 business days**, depending on your bank, card issuer, UPI provider, or payment gateway.

In some cases, a partial refund may be issued where:

* Administrative charges apply

* Payment gateway charges are non-recoverable

* Only part of a bundled service was unavailable

Instead of a refund, we may offer:

* Transfer to another available course

* Store credit for future enrollment

* Extended access in case of technical issues

This will be offered at our discretion.

If any subscription or installment payment plans are offered:

* Future unpaid installments may be cancelled

* Amounts already paid may be non-refundable unless legally required otherwise

Initiating a payment chargeback without contacting us first may result in suspension of account access while the matter is reviewed.

We reserve the right to modify this Refund Policy at any time. Updated versions will be posted on our website.

For refund-related queries, please contact us through the support/contact section of **https://lotussalon.in**.